* PLEASE NOTE: The current lead time is 2-3 weeks after receipt of your inclusion items *
SHIPPING & RETURNS
SHIPPING POLICY
At Resin Truly, we take pride in our shipping methods, ensuring that your custom jewelry reaches you in perfect condition. We use secure and reliable packaging to protect your unique rings and pendants throughout the shipping process. The shipping costs are calculated at checkout, and we offer various shipping options to suit your needs.
When it comes to our shipping policy, we believe in transparency and simplicity. We want you to feel confident and secure when making a purchase, knowing that your custom jewelry will be delivered with care and efficiency.
RETURN & EXCHANGE POLICY
Our return policy is designed to give you peace of mind when shopping at Resin Truly. If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days for a full refund or exchange. We want you to be happy with your custom jewelry and will do everything we can to ensure your satisfaction.
We understand that sometimes things may not go as expected, and we are here to make the return or exchange process as simple and seamless as possible. Your confidence in our products and services is our top priority.